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Search procedure wont start
Check all EH doors are closed properly
Search and lock procedure times out before procedure is completed
Try Search and lock procedure again. The procedure is timed so make sure you are doing the procedure in good time.
Check all search buttons are being pressed in correct order.
Check that you are not setting of light gates (on hutch door) before starting procedure.
Call BL staff/EHCs.
The Shutter isn’t opening
Has it been more than 3 minutes?
If you have not been taking beam into the hutch recently, GDA will wait 3 minutes to open the shutter.Check the gas levels (User information screen).
The PCO gas (Argon Technical Grade) should flow at 1.7 SCCM
The KB Gas (BIP Helium) should flow at 3.5 SCCM
Check regulators on the bottles themselves.
If gas has run out call EHC’s to replace (8787) – let them know which gas and which grade (Argon – Technical, Helium – BIP).
Check shutter interlocks
On User information screen check interlock icons - all should be bright green after opening the shutter.
If Guardlines Status is not bright green - Search and lock the hutch again.
For anything else contact BL Staff (Through EHCs if out of hours).
Otherwise Call BL STAFF
GTS X,Y,Z aren't moving
Call BL Staff
Diffraction detector icon is red
Base-X isn’t moving
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Issues with troubleshooting procedure:
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Issues to call BL staff directly:
GTS motors not moving/responding
Base-X not moving/responding