| Note |
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Allow diffraction scans to complete - Do not cancel while running |
| Note |
|---|
Turn off the pilatus in GDA when changing the exposure time - Do not change while streaming |
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DIAGNOSIS
Pilatus icon is red
Restart the IOC
If this does not clear the error then call BL Staff
Pilatus is not updating
If the icon is not red but the icon does not go green AND/OR the frame is not updating then restart the Pilatus IOC.
Restart the IOC
No scattering signal on detector
Rescale the histogram
Check position of KB mirrors. Do not make any changes in EPICS as this can lead to misalignment of the beamline.
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SOLUTIONS
How to restart the Pilatus IOC
IOC stands for
If CS Studio is not already open - In a new terminal type:
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This should open the panel below. On this panel press once the restart IOC. The busy icon will indicate the IOC’s are restarting. This can take up to 3 minutes. Do not do anything until the Done Icon is green.
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Once the IOC’s have been restarted you can try scanning again.