Here are some common problems you may encounter and simple fixes for these problems. If the issue is not listed here please get in touch with your local contact.

Gatan Digital Micrograph freezes

DM is somewhat unstable, particularly if you try to perform any action while the OneView camera is running. It is strongly recommended to stop the OneView camera if it is not in use.

To restart DM after a freeze:

Remote desktop shuts down

Microsoft remote desktop is somewhat unstable. If any of the remote desktops shut down simply restart them. 

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